S10 Credit Union Orientation (exam
only)( S1304 replaces S10)
___ S20 Member Relations
___ S30 Security
___ S100 Money & Negotiable Instruments,
S1322 replaces
___ S110 Member Services, S1300 replaces
___ S120 Cross-Selling
___ S200 The Lending Process
___ S210 Lending Products & Regulations
___ S220 Collections
___ S300 Basic Accounting
___ S310 Accounting for Credit Unions
___ S320 Credit Union Financial Analysis
___ S400 Bankruptcy & Court Proceedings
___ S410 Mortgage Lending
___ S420 Loan Marketing
___ S500 Improve & Maintain Quality Svc.
S510 Successful
Sales Techniques (online only)(exam only), S1305 replaces
QTY
___ S520 Interpersonal Skills
___ S600 Credit Union Technology
___ S610 (exam only),
S630 replaces
___ S620 Serving Members with Technology
___ S630 The Critical Role of Technology in CUs
___ S700 Loan Interviewing
___ S710 Loan Underwriting
___ S720 Loan Servicing
___ S800 Opening New Accounts
___ S810 Individual Retirement Accounts
___ S820 Investment Choices For Members
___ S900 Preventing Fraud
___ S910 Security Issues
___ S1000 Develop A Career Plan
___ S1010 Write Effectively
___ S1020 Make Work Manageable
___ S1100 Working Effectively with Difficult Mbrs.
___ S1110 Helping Mbrs Understand &
Solve Problems
___ S1120 Technology to Improve Mbr Svc
QTY
___ S1200 Financial Mgmt. Made Easy: Part I
___ S1210 Financial Mgmt. Made Easy: Part II
___ S1300 Member Services: Exceeding Expectations
___ S1301 Financial Counseling for Members
___ S1302 Transitioning from Staff to Management
___ S1303 Communication and Telephone Skills
___ S1304 Introduction to Credit Unions
___ S1305 Credit Union Sales
___ S1306 Business Math: Lending & Credit
___ S1307 Business Math: Share & Deposit Accounts
___ S1308 Professional Member Service
___ S1309 Security Procedure Protocol
___ S1310 Successful Collection
___ S1312 Servicing Mortgage Loans
___ S1313 Preparing Loan Documents
___ S1314 Maintaining Loan Documents
___ S1315 Reconciling Records
___ S1316 Applying Collections Practices
___ S1320 Robbery Prevention and Preparation
___ M01 Fundamentals of Management
M02 Exams Only, M37 replaces___ M03 Recruit, Interview & Select Emps.
M40 replaces
___ M04 Training & Orienting Employees
___ M05 Delegating For Results
___ M06 Managing Employee Performance
___ M07 Managing Teamwork
___ M08 Process Improvement
___ M09 Dev Exceptional Leadership
___ M10 Strategic Thinking & Planning ___ M11 Compensation Systems
___ M12 Workplace Diversity
___ M13 Employment Law &
Preventing Sexual Harassment
M14 Managing
Conflict (online only)___ M15 Interpersonal Skills
___ M16 Lead & Management CU Sales
___ M17 CU Fin. Mgmt for Non fin. Execs.
___ M18 Asset-Liability Mgmt for Execs.
___ M19 Managing Change
___ M20 Managing Technology
___ M21 Credit Union Investments
___ M22 Home Equity Lending
___ M23 Loan Pricing
___ M24 Security Administration
___ M25 Managing the Problem Employee
___ M26 Marketing Management
QTY
___ M27 Managing Advertising Guidelines
___ M28 Developing Retail Marketing
___ M29 Providing Loans to Small Businesses
___ M30 Managing Financial Educ. Programs
___ M31 Budget & Acctg. for Non-Acct.
Mgrs.
___ M32 Community Involvement & Outreach
___ M33 Financial Analysis:Tools for Decision
Making
___ M34 Career Mapping for You and Your Staff
___ M35 Managing Through Motivation
___ M36 Online Security
___ M37 Business Communication Skills
___ M38 Resolving Employee Conflict
___ M37 Recruiting Ttoday's Employees
___ V01 History & Philosophy
___ V02 Financial Reports
___ V03 Managing Risk
___ V100 BODs: Duties & Responsibilities
___ V101 Board Policies
___ V102 Planning
___ V200 Credit Committee: Duties &
Responsibilities
___ V201 Loan Granting
___ V202 Collections
___ V300 Supervisory Committee Duties &
Responsibilities
___ V301 Auditing I
___ V302 Auditing II
___ V403 Marketing
___ V404 Strategic Planning
___ V405 Board/CEO Relations
___ V406 Directors' Liability
___ V407 Bankruptcy
___ V409 Financial Management
___ V410 CU Examinations
___ V411 Board Reports
___ V412 Developing, Writing & Implementing
Policies
___ V413 Marketing to Generations & Target Groups
___ V414 Recruiting, Orienting & Retaining
Board Mbrs.
___ V415 Asset-Liability Mgmt for Directors
___ V416 Understanding Regulations
___ V417 CEO Performmance Appraisal&
Goal Setting
___ V418 Business Recovery Plans & Policies
QTY
___ V419 CEO Compensation
___ V420 Growth Strategies: Pathways to Success
___ V421 Political Involvement
___ V422 CEO & Board Succession
___ V423 Member Business Lending
___ V424 Investment Essentials for Directors
___ V425 Budgeting Basics for Directors
___ V500 CU Technology
___ V501 Planning for Technology
___ V502 Electronic Fraud and Security
___ V600 Introduction to Mortgage Lending
___ V601 Online Policies and Internet Use
___ V602 Offering CU Youth Programs
___ V700 Strategic Credit Union Leadership
___ V701 Directing Effective Teams
___ V702 Maximizing Board Performance